When individuals require specialized care beyond the walls of our patient care locations, the NYC Health + Hospitals/At Home division of our health system steps up to the plate.STORY
HHC New Personal Health Plan Tool
3 Things You Should Know About HHC’s New
My Personal Health Plan Tool
Soon, HHC patients will be able to access their own health information just by logging on to a secure internet site. When the new tool – MyHHC.info – rolls out in the coming weeks, HHC patients will be able to see their visit summaries, lab results, care plan, and other personal health information at any time by signing into their own secure account.
1. My Personal Health Plan is a major benefit for our patients.
Research shows that patients pay more attention and become more engaged in their own healthcare when they have easy access to their health information.
My Personal Health Plan does just that – it enables patients to stay involved in their own care. It makes it simple for patients to securely view their care plans, discharge documents,
diagnoses, and more, all in one place.
2. My Personal Health Plan is great for providers, too.
Patients already rely on technology to communicate and are looking to their providers to do the same. Clinicians using tools such as My Personal Health Plan at other health systems say it makes communicating with patients easier, quicker, and more efficient. For example, such tools have been found to reduce phone call volume for non-urgent care issues by enabling patients to send secure text-based messages to their providers.
My Personal Health Plan also eliminates manual processes for sharing information (such as lab results) and improves workflow. Overall, the tool makes it easier for clinicians to track patient engagement and self-management progress toward health goals. My Personal Health Plan is both an essential two-way communications tool and a guide to better patient health.
3. HHC must use My Personal Health Plan to help meet Meaningful Use requirements.
My Personal Health Plan is critical in helping HHC secure the next round of available federal dollars (Meaningful Use - Stage 2). To do this, we must demonstrate, for instance, that 5% of our patients have access to their medical information over a secure portal, such as MyHHC.info.For patients and providers across HHC, MyHHC.info is a win-win. It’s a new and easy way for patients to view their health information online and for providers to help engage patients in their own care.